Frequently Asked Questions
Maintenance
No, you do not need to be present for a service technician to perform work.
Yes, Arlo Decatur has on-site maintenance.
If an item in your unit needs repair, you can call the office or put in a maintenance request in our resident portal.
We do not provide a lockout service after office hours. Please call a locksmith.
Please call our office number and the operator will direct you to our emergency maintenance number. Emergency maintenance is available 24/7.
Amenities
Yes, parking is available.
Arlo Decatur features a resort-style pool, a pool lounge with a coffee bar and wifi, a fitness center with cardio equipment and weights, a yoga studio, a grilling area with outdoor seating, a dog park, a pet spa, a bike room, a zen garden, controlled access gated, a garage, covered parking, a courtyard, and a SkyLounge.
Yes, the community is pet-friendly.
The apartments have stainless steel appliances, side-by-side fridge, dishwasher, and washer/dryer in-unit.
No, Arlo Decatur does not offer furnished apartments.
The pool lounge and fitness center are open at all times. The SkyLounge is open from 9am-10pm. The pool is open from 9am-10pm.
Yes, parking is available. Residents can park behind the resident gate.
The maximum amount of pets is 2.
Admin
Applications are usually approved within 48-72 hours.
Residents can pay rent with a check, cashier's check, money order, and through the online resident portal.
No, you are not required to purchase renter's insurance.
Residents can use Xfinity or AT&T for Internet and cable.
You will need to apply online and provide bank statements or paystubs, employment verification, and rental verification
You will set up utilities with GA Power.
No utilities are included in rent.
You can apply through The Guarantors to potentially pay a security bond if approved through their process.
Rent is due on the 1st of every month. There is a grace period between the 1st and 3rd, but a late fee will be applied on the 4th if rent is not paid.
You can complete the application on the property website.
The fees include a $100 application fee per applicant over 18 years old and a $200 administration fee.
Location
There is a MARTA Station in Decatur Square, and there are buses around the area.
The school district is Decatur.
The shopping centers nearby are North Decatur Plaza, Ponce City Market, and Atlantic Station.
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Our team is always ready to answer your questions.